Delivery transformation

By developing your abilities, routines, organisational structures, and team cultures, you can develop a high-performing agile software delivery capacity.

A comprehensive approach to the back office organisational and operating paradigm is the Delivery Transformation solution. It builds on the conventional shared services go-to-market approach by adding components for centres of excellence, business partnerships, outsourcing, customer service, and, last but not least, analytics. In order to work with clients on their entire service delivery lifecycle and ensure that the customer is served in the most appropriate manner necessary for any activity, whether it be transactional processing via a shared service centre or global procurement via outsourcing, Deloitte can expand a shared services solution to a full service delivery transformation project.

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